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How to look up an order video
How to look up an order video

Step-by-step instructions on how to look up an order on Rabot Portal.

Updated over 6 months ago

  1. In the upper-right corner of Rabot Portal, use the search bar to look up an order.

  2. You can look up an order by the order ID or tracking number.

  3. The best results will show up at the top. Scroll to find the best match.

(NOTE: Order lookup by tracking number is only available for customers with a full WMS integration. Contact sales for more info)
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